Back Orders

Back Orders

Our goal is to ship your order in full as quickly as possible. Our products are usually in stock; however, occasionally a product that you order will be out of stock. In such cases, we will notify you by email. If you have several items on your order and only one or two is out of stock, we may choose to expedite the order by capturing the credit card authorization for only those items that are in stock and shipping them right out.

We will then fill and charge you for the back order when it becomes available. In those cases, we will not charge you again for shipping.

If a product is on extended back order or has been discontinued, we will notify you by email. If the product is out of stock after 30 days, we will cancel the back order unless you specify otherwise.

For international orders we will notify you by email so that you may let us know if we should ship the items in stock or wait to ship your order in full.

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Contact Us if you have any questions. We are here to help.

Customer Service Hours

M-F 9:00 AM to 5:00 PM EST